Your customer file. Your storage. Your choice. Windows PC

Practical guide

Find my database on my PC

Follow these steps using your existing folder. Computer and folder names shown are examples.

  1. Locate the folder containing your existing database and make a backup copy with the software closed. Its name may differ from “BASE PROSPECTIVE”.
  2. In Prospective, open Data > Database on my PC > Connect to a database (Données > Base sur mon PC > Se connecter à une base).
  3. Select that existing folder and confirm. Check that your usual contacts appear. An empty database may simply mean the wrong folder is selected: do not delete any files.
Find my database on my PC — illustrated steps
Annotated illustration based on the software. Click to enlarge. The written steps above are in English; the screenshot shows the French interface.

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